Order & Delivery

 

 

24K Gold De Yan Delivery 

       -  Delivery surcharge per location is SGD15 for every box ordered.

     -  A minimum of 2 boxes of Gold De Yan is required for free delivery (before GST) to one location.

     -  Delivery is next working day excluding public holidays.

     -  Delivery to Jurong Island, Paya Lebar Airbase or Airlines Road will not be accepted.

     -  Strictly no refund and cancellation once order has been made.

     -  Self collection can be done directly from our showroom at;

                                    28 Tai Seng Street #04-06,

                                    Sakae Building

                                    Singapore 534106

       (Mon-Fri excluding Public Holidays, 930am to 6pm)

Home-cooked Bird's Nest Delivery

    - Last order 3pm (Mon to Fri).

    - Delivery to one location is complimentary for any quantity.

    - Delivery date is after order day only, Saturday,Sundays & PH is not included.

    - Delivery time is 1pm-3pm or 4-6pm.

    - Delivery to Tuas (postal codes starting with 62 & 63) or Sentosa will incur a surcharge of SGD$15

       (w/GST SGD$16.05).

    - Delivery to Jurong Island, Paya Lebar Airbase or Airline Road will not be accepted.

    -$2 CBD surcharge is applicable for every delivery

 

Bottled Bird's Nest & Dried Bird's Nest

    - A minumin order of $100 is required for free delivery (Before GST) to one location

    - For orders below SGD$100 *net before GST, delivery charge per location is SGD$15 (w/GST SGD$16.05)

      subject to availability.

    - Delivery to Tuas (postal codes starting with 62 & 63) or Sentosa will incur a surcharge of SGD$15

       (w/GST SGD$16.05).

    - Delivery to Jurong Island, Paya Lebar Airbase or Airline Road will not be accepted.

    -Term and Conditions of promotions apply.

    -Due to large order size for $1000, please kindly call our call center to check the availability and place your

      orders.

    -All prices may be subjected to change without prior notice

    -Reserves the right to change any promotional offers.

    -Strictly no refund and cancellation once order has been made.

    -To ensure freshness, food should be consumed within the time stated on delivery box.

    -Please kindly note that all special requests may be subjected to availability and additional charges.

    -Please allow for additional delivery time in the event of changes to order after confirmation.

    -Delivery time may vary due to bad weather.

    -To help ensure the safety of our delivery riders, delivery may be temporary unavailable in selected areas

     due to bad weather and unforeseen circumstances.

    -$2 CBD surcharge is applicable for every delivery

    -Strictly no change of delivery address upon confirmation and payment of orders.

 

Note: Self Collection can be done in our showroom at;

                                   28 Tai Seng Street #04-06,

                                    Sakae Building

                                    Singapore 534106

       (Mon-Fri excluding Public Holidays, 930am to 6pm)  

Waiting time for Home cooked is 3 hour before after the order & for bottled is 30 min waiting time.

 

Payment Method

    -We work with third parties who provide services such. ( Paypal, Visa, Master)

Payment Terms:

    -Full Payment has to be made upon receipt of the products.

    -Mode of payment included Cash, Nets, Visa, Master credit cards (Only for self-collection).

    -Product delivered must be checked and shall deemed accepted if no errors/discrepancies are raised

     immediately upon delivery/collection.

    -Goods sold are not refundable and non-exchangeable.

 

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